Canberra Frequently Asked Questions

CANBERRA FREQUENTLY ASKED QUESTIONS

When do entries close?

  • Early bird entries close: NOW CLOSED
  • Online entries close: 12noon Wednesday 9 May 2012
  • Mailed entries close: 5.00pm on Friday 4 May 2012
  • Large team entries paying in bulk are now closed. You can still join a team paying as an individual (refer to Teams below for more details).
  • Late entries: are available on the day from 7.00am. Arrive early to avoid the queues.
  • Enter by 9.00am on Friday 4 May 2012 to have your event information kit mailed to you before the event.
  • Please note, if you enter the event after 9.00am on Friday 4 May 2012 you must collect your race number on the morning of the event from the number pick up marquee located in the assembly area at Cultural Forecourt, the Parklands South Bank.

I have sent my entry in but haven’t heard anything - has my entry been accepted?

Event information kits will commence to be sent out in the week commencing Monday 19 March 2012. If you enter before this date please allow 2 – 3 weeks for your pack to arrive. If after this time you are concerned about your entry, call the Event Hotline on 1300 762 241

What is included in my event information kit?

Your event information kit will include your race number with your timing tag attached to the back (runner’s only), participant information booklet and tribute card (if you requested one during registration).

I registered online AFTER 9.00am on Friday 4 May 2012 – how will I get my event information kit?

If you entered online AFTER 9.00am on Friday 4 May 2012 you will need to go to the number pick up marquee in the assembly area at Rond Terrace to pick up your race number and / or timing tag on the morning of the event from 7.30am onwards.

I am a runner, will my timing tag be sent to me with my event information kit?

Yes, your timing tag will be included in your event information kit. Timing tags will be attached to the back of your race number.

I am entering a large team and making ONE bulk payment for all team members. What do I do to enter?

Please note that team entries (where you are paying for all team member registrations in one bulk payment) are NOW CLOSED. So what do you do now? Refer below:

Please click here to register using the standard online system, also note that you can enter up to 10 adults and 10 children during one transaction. Just ensure to add your team name as instructed below!

If you are entering as part of a team and each member is paying individually, please enter via the online registration system. The first team member to register (usually the team coordinator) will be required to create the team during registration. Once this is done (and the individual who is creating the team has made paid for their registration) the team name will automatically appear in the team drop down box when “team” is selected by new team members when they are registering. Make sure you give all potential team members the name and correct spelling of the team you have set up. Please ensure your team members select your team name when prompted to do so. It is imperative that this is done during the registration process.

Can I change the event I am in?

Yes, but you must let us know via email at canberra@starttofinish.com.au or phone on 1300 762 241.  If you decide to change your event on the day, please go to the number pick-up marquee so they can record the change. See below for requirements of changing events.

Changing from walk to run

It is imperative you let us know as you need to be issued with a new event number and a timing tag. You will be charged an additional $9 for your timing tag (please note it is mandatory that all runners wear a timing tag).

Changing from run to walk

Please let us know as we will need to update our records, however you will keep the same race number even though it has a timing tag attached to the back.

Changing distances only

Run – It is imperative you let us know as we will need to update our records. You will retain the same race number and timing tag.

Walk – No need to advise us, just depart at the correct walk start time and complete either one or two laps of the course, according to your distance chosen.

What if I lose my race number or timing tag?

Walkers - Please collect another race number from the number pick-up marquee in the assembly area at Rond Terrace on the morning of the event for an additional fee of $5.

Runners – Please collect another race number with timing tag attached from the number pick – up marquee in the assembly area at Rond Terrace on the morning of the event. There will be an additional charge of $9 total for replacement of the race number + timing tag.

 All participants must wear a race number. Anyone without a race number will not be permitted to start the event.

I have received my race kit but not my merchandise.

Race kits and event merchandise are sent separately. For merchandise queries please refer to the merchandise contact details here.

 What will the entry show on my credit card?

Your credit card statement will show the transaction as ‘WIS Mothers Day Clc’.

Can I enter on the day of the event?

Yes, on day registrations open at 7.30am. Please head to the registration marquee in the assembly area at Rond Terrace to enter on the day.

* Please note that the early bird entry fee ends at 5.00pm on Friday 15 April 2011.

What time does the event start?

7.30am            On-the-day registration open
8.10am            Memorial minute of silence for 10km runners
8.15am            Warm-up aerobics for the 10km runners
8.30am            10km run starts (complete two laps of the lake)
9.00am            Largest corporate, school and tertiary team award presentations
9.10am            Memorial minute of silence for 5km runners and walkers
9.15am            Warm-up aerobics for the 5km runners and walkers
9.30am            10km run presentations
9.30am            5km run starts
9.35am            5km walk starts
10.10am          5km run presentations

What should I wear?

Walkers - Normal street clothes and a comfortable pair of shoes.

Runners - Comfortable running gear and shoes.

Please remember to dress according to the weather – i.e. hat and sunscreen or rain jacket, etc.

What time will the aerobic warm-up start?

The aerobic warm up will commence at 8.15am for 10km runners and 9.15am for the 5km runners and all walkers. The warm-up will take place in front of the main stage in the assembly area at Rond Terrace.

What happens on the main stage?

A number of delegates, celebrities and sponsors will be giving brief talks on the main stage. The main stage will also be used for the memorial minute of silence, warm-up aerobics and award presentations.

How long will it take to walk the courses?

5km - about 55 to 75 minutes

Can I bring my pet dog to walk the course with me?

No. For safety reasons, animals are not permitted on the course.

Can I ride my bike alongside my friend who is running?

No. For safety reasons, bikes and rollerblades are prohibited on the course.

Can I bring my pram?

Prams are permitted on the course, however  entrants who bring along a pram will be required to start at the rear of their group.

I have a toddler, do they have to pay?

Children under 4 are not required to pay the entry fee. However, it is a fundraising event and money raised does go towards breast cancer research.

What time does the event finish?

The event usually finishes around noon, but many people stay around and enjoy a picnic lunch.

Will there be trophies and medals awarded?

  • All participants will receive a MDC medallion in their show bag.
  • Trophies will be awarded to all male and female place getters (1st, 2nd & 3rd) in the running events.
  • Spot prizes will be randomly handed out to participants at the event.

Trophies will be awarded to largest teams in the following categories: 

  • Largest School Team 
  • Largest Tertiary Institution Team 
  • Largest Corporate Team 
  • Largest Government Department/Organisation Team
  • Largest Community Team

What time are the award presentations?

The run presentation ceremonies will be held on the main stage at the following times:

  • 5km runners at 9:30am
  • 10km runners at 10:10am
  • Team awards from 9:00am

Can I pick up my show bag before I walk or run?

Participants can only collect their show bag after they have completed their walk or run.

Where can I leave my bag?

There is a cloak room marquee at Rond Terrace where you can leave your clothing. Please do not leave any valuables in the cloak room as we will not be responsible for valuable goods lost or stolen. You cannot check bikes into the cloak room.

What can I park?

Parking is available in the car parks along Constitution Avenue. There are underpasses joining Constitution Avenue to Commonwealth Park. Please adhere to all parking restrictions. Where possible, please car pool to the event.

What roads will be closed?

Details regarding road closures will be posted here soon.

Will there be a drop off zone?

A drop-off zone will be located in the car park directly in front of Rond Terrace, Commonwealth Park. Drivers will be permitted to drop participants off and then seek parking elsewhere. Limited disabled parking is available within the drop-off zone.

Where will the toilets be?

Toilets will be located at the assembly area.

Where will the first-aid stations be located?

First-aid stations will be located at the finish line.

Where will the drink stations be?

Water is provided at 3 drink stations: two on the course and one at the finish line.

Will there be massage?

Post-race massage will be available at the assembly area.

Where do you pick up the MDC medallion and other event goodies?

Once you have completed your event, please return to the assembly area to collect your Mother’s Day Classic medallion, show bag and event goodies, kindly donated by our sponsors.

Where can I find out my results?

Results will be available for the Canberra event on the Mother’s Day Classic website on Tuesday 15 May 2012. Remember, only runners will be timed.

Can I get a tribute card if I didn’t order one?

Yes, you can pick up your tribute card on event day. You can also download one from the website.

Are there any food vendors?

There will be coffee carts and food stalls including a sausage sizzle.

What charity do the proceeds go to?

All proceeds from the event go to the National Breast Cancer Foundation.
Any donations of more than $2 are tax deductible (entry fee is not a donation).

How much of the money raised goes to the National Breast Cancer Foundation

Every dollar that you donate or fundraise and more than two thirds of your registration goes to the National Breast Cancer Foundation. This is used for research projects aimed at improving the detection, treatment and outcomes for those who are affected by breast cancer.

Because there are costs associated with managing and staging the events across Australia, part of your ticket price together with support from our corporate sponsors goes towards their payment.

 In 2011 your combined efforts and the generosity of our sponsors enabled us to give $3 million to the National Breast Cancer Foundation (NBCF) for its research programs. That made it a cumulative total of $10.8 million since the event began in 1998.

If I cannot attend the event can I get a refund?

Unfortunately, we are unable to offer refunds for the event.

Is my registration tax deductible?

Donations and funds raised from sponsorship are tax deductible (if over $2), but your registration is not tax deductible.

While the majority of your registration payment goes to the National Breast Cancer Foundation, you are participating in an event and thus receiving a service. This means that event registration does not qualify as a tax deduction.

The Mother’s Day Classic is a morning to get together and do something healthy with family and friends and to celebrate and support those who have been affected by breast cancer.  It’s also about raising money for the research that will defeat it.

Prize for top fundraiser