Sydney - Domain Frequently Asked Questions

SYDNEY DOMAIN FREQUENTLY ASKED QUESTIONS

 When do entries close?

  • Early bird entries close: 5.00pm on Wednesday 11 April 2012
  • Online entries close: 9.00am Friday 11 May 2012
  • Mailed entries close: 5.00pm on Friday 4 May 2012
  • Large team entries paying in bulk are now closed. You can still join a team paying as an individual (refer to Teams below for more details).
  • Late entries: In person at the Domain.
    • New in 2012: registrations now also open 2.00pm - 5.00pm Saturday 12 May
    • Are also available on the day from 6.30am. Arrive early to avoid queues.
  • Enter by 9.00am on Friday 4 May 2012 to have your event information kit mailed to you before the event.
  • Please note, if you enter the event after 9.00am on Friday 4 May 2012 you must collect your race number on the morning of the event from the number pick up marquee located in the assembly area at the Domain.

I have sent my entry in but haven’t heard anything - has my entry been accepted?

Event information kits will commence to be sent out in the week commencing Monday 19 March 2012. If you enter before this date please allow 2 – 3 weeks for your pack to arrive. If after this time and you are concerned about your entry, call the Event Hotline on 1300 762 241.

What is included in my Event Information Kit?

Your event information kit will include a race bib (with timing chip attached for runners), participant information booklet, and tribute card (if requested during registration).

I registered online after 9.00am on Friday 4 May 2012 – how will I get my Event Information Kit?

If you entered online on or after 9.00am on Friday 4 May 2012 you will need to go to the number pick up marquee in the assembly area at the Domain to pick up your event information kit on the morning of the event from 6.30am onwards or on Saturday 12 May between 2.00pm - 5.00pm.

I am a runner, will my timing tag be sent to me with my event information kit?

Your timing tag will be attached to the back of your race number, as per the 2011 event.

I am entering a large team and making ONE bulk payment for all team members. What do I do to enter?

Please note that team entries (where you are paying for all team member registrations in one bulk payment) are NOW CLOSED. So what do you do now? Refer below:

Please click here to register using the standard online system, also note that you can enter up to 10 adults and 10 children during one transaction. Just ensure to add your team name as instructed below!

If you are entering as part of a team and each member is paying individually, please enter via the online registration system. The first team member to register (usually the team coordinator) will be required to create the team during registration. Once this is done (and the individual who is creating the team has made paid for their registration) the team name will automatically appear in the team drop down box when “team” is selected by new team members when they are registering. Make sure you give all potential team members the name and correct spelling of the team you have set up. Please ensure your team members select your team name when prompted to do so. It is imperative that this is done during the registration process.

Can I change the event distance I am in?

Yes, but you must let us know via email at domain@starttofinish.com.au or phone on 1300 762 241.  If you decide to change your event on the day, please go to the number pick-up marquee in the assembly area so they can record the change. See below for requirements of changing events.

Changing from walk to run

It is imperative you let us know as you need to be issued with a new event number and a timing tag. You will be charged an additional $9 for your new race number and timing tag (please note it is mandatory that all runners wear a timing tag).

Changing from run to walk

Please let us know as we will need to update our records, however you will keep the same race number even though it has a timing tag attached to the back.

Changing distances only

Run – It is imperative you let us know as we will need to update our records. You will retain the same race number and timing tag.

Walk – No need to advise us, just depart at the correct walk start time and complete either one or two laps of the course, according to your distance chosen.

What if I lose my race number or timing tag?

Walkers - Please collect another race number from the number pick-up marquee in the assembly area on the morning of the event or Saturday 12 May between 2.00pm - 5.00pm for an additional fee of $5.

Runners – Please collect another race number with timing tag attached from the number pick – up marquee in the assembly area on the morning of the event Saturday 12 May between 2.00pm - 5.00pm. There will be an additional charge of $9 total for replacement of the race number + timing tag.

 All participants must wear a race number. Anyone without a race number will not be permitted to start the event.

Can I run in the Parramatta event with a Domain race number or vice versa?

No. If you want to switch venues you will need to call 1300 762 241 to see if you can swap over.

Why have I received my event information kit, but not my merchandise?

Event information kits and event merchandise are sent separately. For merchandise queries please refer to the merchandise contact details here.

 What will the registration appear as on my credit card?

Your credit card statement will show ‘WIS Mothers Day Clc’.

Can I enter on the day of the event?

Yes, on day registrations open at 6.30am or alternatively you can enter on Saturday 12 May between 2.00pm - 5.00pm. Please head to the registration marquee in the assembly area at Domain to enter on the day.

* Please note that the early bird entry fee ends at 5.00pm on Wednesday 11 April 2012.

What time does the event start?

6:30am                 On-the-day registration opens
6:58am                 Memorial minute of silence: runners
7:00am                 Aerobic warm-up commences for 4km runners
7:30am                 4km run starts
7:40am                 Aerobic warm-up commences for 8km runners
8:10am                 8km run starts
8:20am                 4km run presentations
8:38am                 Memorial minute of silence: walkers
8:40am                 Aerobic warm-up commences for walkers
9:10am                 4km and 8km walk starts
9:15am                 8km run presentation
10:30am               Team presentations
12.00noon             Formalities close

What should I wear?

Walkers - Normal street clothes and a comfortable pair of shoes.

Runners - Comfortable running gear and shoes.

Please remember to dress according to the weather – i.e. hat and sunscreen or rain jacket, etc.

What time will the aerobic warm-ups start?

The aerobic warm-ups will commence at 7.00am for 4km runners and 7.40am for 8km runners and 8.40am for all walkers. The warm-up will take place in front of the main stage in the assembly area at the Domain. Please do not warm-up on Hospital Road.

What happens on the main stage?

A number of delegates, celebrities and sponsors will be appearing / presenting on the main stage. The main stage will also be used for the memorial minute of silence, warm-up aerobics and trophy presentations.

How long will it take to walk the courses?

4km       about 40 to 55 minutes
8km       about 90 to 120 minutes

Can I bring my pet dog to walk the course with me?

No. For safety reasons, animals are strictly not permitted on the course.

Can I ride my bike alongside my friend who is running?

No. For safety reasons, bikes, scooters and rollerblades are prohibited on the course.

Can I bring my pram?

Prams are permitted on the course, however entrants who bring along a pram will be required to start at the rear of the group.

I have a toddler, do they have to pay?

Children under 4 are not required to pay the entry fee. However, it is a fundraising event and money raised does go towards breast cancer research.

What time does the event finish?

The event usually finishes around noon, but many people stay around and enjoy a picnic lunch.

Will there be trophies and medals awarded?

  • All participants will receive a MDC medallion in their show bag.
  • Trophies will be awarded to all male and female place getters (1st, 2nd & 3rd) in the running events.
  • Age category winners’ medals will be posted in the mail two weeks after the event.
  • Spot prizes will be randomly handed out to participants at the event.

Trophies will be awarded in the following categories:

  • Largest school team
  • Largest tertiary (uni)  team
  • Largest gym/personal fitness/wellbeing  team
  • Largest corporate team - small <100 employees 
  • Largest corporate team - large >100 employees 
  • Largest family and friends team    
  • Largest community groups and clubs team
  • Largest government department team

What time are the award presentations?

The run presentation ceremonies will be held on the main stage at the following times:

  • 4km runners at 8.20am
  • 8km runners at 9.15am
  • Team awards from 10.30am

Can I pick up my show bag before I walk or run?

Participants can only collect their show bag after they have completed their walk or run.

Where can I leave my bag?

Clothing storage has changed to a bag drop area this year, for storage of your clothing & bags during the run/walk. 

Participant clothing will be placed in separate storage bays during the event. Participants should attach their tear off strip from the bottom of their race number to their backpack or bag, by looping one end of the tag through the hole.  Plastic bags will be available at Bag Drop to store your clothing, but please try to bring your own, already labeled, to speed up the process.

When you drop off your bag, a volunteer will write the bay number on your race number so you know where to collect your bag from post run/walk. You will need to keep your race number post event as proof to collect your clothing bag.

Mother’s Day Classic will take care, but not responsibility, for valuables that are lost or damaged.

Where can I leave my bike?

Bicycle racks will be located at the assembly area. Please bring a lock – we will not be responsible for the security of bikes.

Where can I park?

Cook & Phillip Car Park (entrance off Cathedral St) is available from 6:00am for a flat rate of $9 (360 spaces).

Domain Car Park (entrance off St. Mary’s Road) is available from 5:00am for a flat rate of $15. Please arrive as early as possible, and have an alternate arrangement in place if you plan on arriving later in the morning for the walk events or as a spectator.  We suggest utilising public transport, where possible, to avoid delays due to road closures and demand for parking in the area. 

Car parking will be limited in the Domain area.  We encourage participants to travel to the event by public transport. 

What roads will be closed?

A number of roads will be closed around the Botanic Gardens precinct. These will include Macquarie Street,  College Street and Art Gallery Road. Closures will commence from 6.00am and roads should be reopened from approximately 12noon. Please visit www.rta.nsw.gov.au closer to the event for full details.

What public transport options are there?

We highly recommend that you utilise the extensive public transport options to get to The Domain on event day. Please contact the Transport Info Line on 131 500 or visit www.131500.com.au for detailed timetable information.

Further information regarding public transport will be supplied closer to the event.

Please note: public transport will run on a Sunday timetable on event day – be sure to check your service times to ensure you arrive in time for your run or walk start.

Where will the toilets be?

Portable toilets will be located in the assembly area, as well as the Domain toilet block.

Where will the first aid stations be located?

First aid stations will be located at finish line and on the course.

Where will the drink stations be?

Water is provided at 3 drink stations: two on the course and one at the finish line.

Is there a baby change / feeding area?

Yes, there will be a baby change and feed marquee in the assembly area.

Where do you pick up the MDC medallion and other event goodies?

Once you have completed your event, please return to the assembly area to collect your Mother’s Day Classic medallion, show bag and event goodies, kindly donated by our sponsors.

Where can I find out my results?

Results will be available for the Domain event on the Mother’s Day Classic website on Tuesday 15 May 2012. Remember, only runners will be timed.

Can I get a tribute card if I didn’t order one?

Yes, you can pick up your tribute card on event day from the information marquee in the assembly area. You can also download one from the website, please click here.

Are there any food vendors?

A variety of food options will be available on the day, including a coffee cart, sausage sizzle and other food snacks and drinks.

What charity do the proceeds go to?                                                              

All proceeds from the event go to the National Breast Cancer Foundation.  Any donations of more than $2 are tax deductible (entry fee is not a donation).

How much of the money raised goes to the National Breast Cancer Foundation?

Every dollar that you donate or fundraise and more than two thirds of your registration goes to the National Breast Cancer Foundation. This is used for research projects aimed at improving the detection, treatment and outcomes for those who are affected by breast cancer.

Because there are costs associated with managing and staging the events across Australia, part of your ticket price together with support from our corporate sponsors goes towards their payment.

 In 2011 your combined efforts and the generosity of our sponsors enabled us to give $3 million to the National Breast Cancer Foundation (NBCF) for its research programs. That made it a cumulative total of $10.8 million since the event began in 1998.

If I cannot attend the event can I get a refund?

Unfortunately, we are unable to offer refunds for the event.

Is my registration tax deductible?

Donations and funds raised from sponsorship are tax deductible (if over $2), but your registration is not tax deductible.

While the majority of your registration payment goes to the National Breast Cancer Foundation, you are participating in an event and thus receiving a service. This means that event registration does not qualify as a tax deduction.

The Mother’s Day Classic is a morning to get together and do something healthy with family and friends and to celebrate and support those who have been affected by breast cancer.  It’s also about raising money for the research that will defeat it.

 

Prize for top fundraiser