Preparing to volunteer
How will I benefit from volunteering?
Volunteering is one of the most rewarding things you can do. Not only will you make a difference by supporting and honouring those diagnosed with breast cancer in Australia, but it’s a great opportunity to have fun whilst having a positive impact on your community, and:
- Meet like-minded people and make create new networks
- Learn new skills, or add to the ones you already have, and gain experience
- Challenge yourself by trying something different
- Gain confidence and increase your self-esteem
Which events can I volunteer at?
All Mother’s Day Classic events are powered by volunteers!
We’ll have up to 70 events across Australia in 2023 from Major events in Adelaide, Brisbane, Canberra, Darwin, Geelong, Gold Coast, Hobart, Melbourne, Perth, Sydney and Western Sydney to community-led Local events in towns such as Alice Springs, Colac, Esperance, Gawler, Magnetic Island and Orange!
You can see all locations at our events page. And remember, new locations will be added up until the end of March 2023.
Can I still volunteer if I’m registered to participate?
In many locations you will be able to volunteer as well as participate as a walker or runner, and we encourage you to do so! There’s a spot on the volunteer registration form to let us know if you are participating so we can ensure your shift and event times don’t clash.
As a volunteer, you're entitled to a 10% discount on entry fee – the discount code will be revealed once you’ve completed your volunteer registration.
What are the basic requirements to be a volunteer?
Anyone can volunteer. Our volunteer program is inclusive and accessible to people from different backgrounds, with diverse perspectives, identities, talents, abilities, and skills.
If you like meeting people, have a positive attitude and a willingness to help, you can volunteer!
Will I need to undergo any background checks - e.g Working with Children Check or state equivalent - or be vaccinated against COVID-19?
You may be subject to background checks such as a Working with Children Check (WWCC) - free for volunteers to apply - and proof of COVID-19 vaccination, as per the respective state government requirements at the time of the event, and depending on the type of shift you select.
How old do I have to be to volunteer?
There are no age restrictions to volunteer at a Mother’s Day Classic event. However, if you are under the age of 18 years on event day, the supervision of an adult and consent of a parent or guardian is required before volunteering.
You’ll be asked for details of your parent or guardian and supervisor when you register, so have that information ready.
How much time do I need to volunteer?
Most of our volunteer shifts are for four hours. If you’re registering to volunteer at a Major event, you’ll see the shift start and end times when you register and can select a shift length that suits you. If you’re registering for a Local event, your Event Host will advise available shift times.
At all events, we ask that you arrive at least 15 minutes prior to your shift start time, so remember to factor in travel time to be able to arrive on time.
What kinds of tasks do volunteers do?
There are many roles volunteers undertake from course set-up, getting walkers and runners underway from the start, greeting them at the finish line and cheering them on around the course.
Be prepared to be flexible on event day as you may be reallocated from one role to another during your shift – that’s the nature of busy events!
Will I receive any training?
You’ll be well prepared for the day. Ahead of your shift, we’ll share details about what to wear, what to bring, where and whom to meet, and what time to arrive.
You’ll be required to familiarise yourself with the event at your chosen location, and we may ask you to undertake some simple online training – we’ll let you know.
Can I volunteer with my workplace, group, or family and friends?
Mother’s Day Classic offers great group volunteering opportunities. Depending on the size of your group, you could be rostered to stick together on event day, or choose to be mixed up – either way, a member of our team will work with you to create a fun and memorable experience! We can also provide you with a range of resources to help recruit members to your volunteering group.
- Do you belong to a club, association, group, or team looking for a unique and meaningful volunteering experience?
- Is your workplace looking for an opportunity to re-connect with your team, build and reveal skills, and build positive relationships within your organisation and community?
- Are you connected to an education institution that promotes volunteering as part of formal learning or as an extracurricular activity?
Will I be covered by any insurance?
Yes, Mother’s Day Classic Foundation holds a Volunteer Insurance policy that ensures you’re protected for personal injury.
If you’re under 18 years on event day, our insurance is only valid if we’ve gained consent from your parent or guardian, and you’re supervised by an adult on event day.
If you’re over 75 years on event day, our insurance requires us to pay special attention to tasks assigned to you.
Before the event
When do I need to apply by if I want to volunteer?
Volunteer registrations close at 5:00pm AEST on Friday, 12 May 2023.
We encourage you to register early to help us with our resource planning. We understand that unforeseen circumstances arise, so you can withdraw your registration at a later time if you need to.
You’ll gain access to discount codes for participation entries and merchandise when you do register, and you can share these with your family, friends and colleagues!
How do I register to volunteer?
Volunteer registrations close at 11:59pm AEST on Thursday, 11 May 2023.
Registering to volunteer is easy. We use a program called Rosterfy to register and share information with volunteers. It’s important all volunteers register through Rosterfy as registration helps us gather accurate volunteer numbers and allows us to communicate with you quickly and easily.
If you’re new to Rosterfy, create an account at Rosterfy and get started by completing and submitting the Volunteer Registration Form.
If you’re returning to volunteer and have a Mother’s Day Classic Rosterfy account, speed up your registration by clicking here.
In both cases, once you’ve submitted the Registration Form, follow the steps to confirm your registration. We recommend doing this using Google Chrome as your browser.
How do I register a group?
Let us know and we can set up a unique registration group and invitation link that you can share to ensure you’re banded together.
Send details of your group via this form before you attempt to register.
When will I know if my registration is successful?
Once you’ve followed all the registration steps, you’ll receive an email to let you everything’s confirmed. Sit tight! You’ll receive further information closer to event day.
Can I register for a more than one shift at the same event?
Yes, you can for Major events in Adelaide, Brisbane, Darwin, Geelong, Gold Coast, Hobart, Melbourne, Perth, Sydney and Western Sydney. Select as many shifts as you can when registering – our registration system, Rosterfy, will let you know if selected shifts are not viable due to overlapping times.
If you’re registering for Canberra or a Local event, the Event Host will contact you directly re the number of shifts you’d like to take on.
Can you manually register me?
We use an online program called Rosterfy to register and share information with volunteers.
It’s important all volunteers register through Rosterfy as registration helps us gather accurate volunteer numbers and allows us to communicate with you quickly and easily. It’s also important that we receive your registration so that you’re covered for personal injury under our Volunteer Insurance policy.
If you are having trouble registering, please send us an email.
Can I register at the event on event day?
Registering to volunteer before event day help us gather accurate volunteer numbers and allows us to communicate with you quickly and easily so you’re well prepared for event day.
You can register on event day, but please remember to arrive at least 1 hour ahead of the scheduled event start time so you can undertake all required checks. You can find event start times at our events page.
If you’re under the age of 18 years on event day, the supervision of an adult and consent of a parent or guardian is required before volunteering. You will not be permitted to volunteer without this consent and permission, so we strongly encourage you to register ahead of event day.
I've been locked out of my Rosterfy Account - what do I do?
- Wait 24 hours since you last attempted to log into your Rosterfy account.
- At the login page (mdc.rosterfy.com.au/login) click 'Forgotten your password?' link and wait for the password reset email.
On the day
What are your expectations of me?
For Mother’s Day Classic events to run successfully, we need reliable volunteers. We ask that you:
- Be punctual
- Communicate with us if things change
- Behave in a manner that reflects positively on Mother’s Day Classic
Are flexible and able to accommodate change.
I can’t fulfil my role, what do I do?
Once you sign up to volunteer, we trust you'll stand by your commitment, but we also understand that unforeseen circumstances can arise.
It's really important you let us know if you can't make it anymore so please login to Rosterfy and withdraw from your shift or cancel your expression of interest as soon as you know you won’t make it.
How will I find out where to meet, what to wear, what time I start, etc?
You’ll be well prepared for event day! Keep an eye on your inbox closer to Mother’s Day for a link to your Volunteer Handbook which includes all the information you need to know – what to wear, what to bring, how to get to the event location, where and whom to meet, and what time to arrive.
At some locations, you may be provided with a volunteer t-shirt, but we’re not able to guarantee the right size for each volunteer.
Will food and beverages be provided?
We rely on local organisations to donate drinks and snacks for volunteers, so we can’t tell you right now exactly what will be available.
There will be access to drinking water, so please bring your own refillable water bottle.
And we suggest bringing your own snacks to get you through your shift and boost your energy levels.
What support is provided to volunteers?
You’ll be introduced to a Volunteer Coordinator on event day who will be your point of contact all day. They’ll welcome you, check you in and out, set expectations and assign duties. You’ll also take a site orientation tour so you’ll know where everything is.
Our on-site team is there to ensure you feel valued, supported and successful!
Can I leave if I don't like my role?
If you’re unhappy for any reason on the day, talk to your Volunteer Coordinator to see if anything can be done to improve your experience. It’s particularly imperative that you speak up if you feel that something is seriously wrong, or someone is treating you in an unacceptable manner.
Be mindful that operational requirements may require you to be reallocated from one role to another during your shift, including to something you may not be familiar with or may not be your preference. Be flexible on event day and remember that everyone involved in the Mother’s Day Classic is pitching in to help to fund essential breast cancer research.
Will MDC reimburse my expenses, such as travel?
We’re unable to reimburse out of pocket expenses such as travel or meals.
After the event
Can I get a certificate or reference?
Yes, you’re entitled to a Certificate of Appreciation to recognise your efforts. Certificates are available to download from Rosterfy (our volunteer registration program), after your shift is marked as ‘attended’. Be sure to check out at the end of your shift and marked as ‘attended’.
We’re unable to provide personalised references in relation to your volunteering effort. However, you can request sign-off of hours by the Volunteer Coordinator, if required. Please arrange this on event day.
How can I provide you with feedback on my experience?
Keep an eye on your inbox after Mother’s Day for an email with a link to a feedback form. This is your best opportunity to share your thoughts and provide feedback so we can improve on our volunteer experience for future events.