Frequently Asked Questions
What is Mother’s Day Classic Local?
In 2021, you’ll be joining a special community who are coming together to honour the 1 in 7 Australian women who are diagnosed with breast cancer in their lifetime. Every adult participant will receive access to our online portal and a race pack full of goodies such as medal, backpack, race bib, headscarf, start/finish line ribbon and sponsor goodies (valued at over $30). You can train for 5km, 10km or choose your own distance. Walk, jog or run, it’s completely up to you! On Mother’s Day, set out to achieve your goal in your own time and place or at one of our local locations. Children will receive a backpack, race bib and medallion as well some fun stencils and chalk. Don’t forget your furry friends, as they will receive a gorgeous bandana with the pet registration.
When is the Mother's Day Classic Local?
We are challenging you to get active for breast cancer research on Mother’s Day, Sunday 9th May 2021. But in 2021, the Mother’s Day Classic is so much more than one day. You’ll be joining a special community who are coming together to celebrate and honour the 1 in 7 Australian women who are diagnosed with breast cancer in their lifetime. In the lead up to Mother’s Day, you will have the opportunity to fundraise, make a tribute, join our training period, connect with other participants, access the online portal, and get involved in competitions along the way.
What distance do I need to run or walk?
You can set your own goal for Mother’s Day Classic Local. You can train for 5km, 10km or choose your own distance. Walk, jog or run, it’s completely up to you! You will have the opportunity to join our training program starting on April 7th (World Health Day), track your training via the Portal and share your achievements within our exclusive Facebook group.
What does my ticket price include?
Your adult registration fee includes a race pack (valued over $30) with a commemorative medallion, race bib, limited-edition scarf, backpack, start/finish line ribbon as well as some amazing sponsor giveaways – everything you need to bring the Mother’s Day Classic to life in your local area. We have a special kid’s race pack (valued over $30) for our young MDC fans to enjoy as well as a bandana for our MDC furry friends to wear too! Your registration also includes exclusive access to your Portal where you can track your kilometres, collect donations and access content to keep you motivated in the lead up to Mother’s Day. This includes fitness and wellness content, Mother’s Day recipe ideas and even a kid’s zone.
What if I do not want to receive a race pack?
Your registration fee includes our limited edition race pack with everything you need to bring your Mother’s Day Classic experience to life in your local area including a medallion, race bib, backpack, start/finish line ribbon and sponsor goodies. This race pack is an “event experience” delivered directly to your door!
If you do not want to receive a race pack, you can email email@example.com within 48 hours after you register and request that your race pack not be sent. We are, however, unable to offer any discount or refund in these circumstances but please know that we will ensure that your race pack is put to good use.
What if the Mother's Day Classic Local is impacted by COVID-19 restrictions?
Unlike many events, the Mother’s Day Classic Local event is a flexible, scalable and safe community event that can adapt to any change in circumstances. Your registration fee includes a race pack valued over $30 (an event experience delivered directly to your door!), access to an exclusive on-line Portal and the ability to be part of a special community uniting on Mother’s Day to celebrate and honour the lives of those touched by breast cancer. If applicable COVID restrictions allow, in April 2021 we will be announcing local Mother’s Day Classic locations where you can complete your Mother’s Day Classic challenge with others in your local community on or around Mother’s Day. These local locations, while smaller in size and more informal in nature, will be big on community spirit! If COVID restrictions mean that local locations cannot be held in your part of the country, don’t worry, your race pack and Portal access will equip you with everything you need to enjoy a fun and inspirational MDC experience in whatever way the restrictions allow. For this reason, registration fees are non-refundable.
How do I find out more about COVID safe events?
We will be announcing local Mother’s Day Classic locations in April wherever possible. All participants will receive email communications when this announcement has been made and you will have the opportunity to join us at no extra cost. This will be determined in accordance with Government guidelines.
Full details regarding attending any physical locations will be provided in April.
How do I create a team?
During the registration process, you will be asked if you would like to join or create a team. Select ‘create a team’ and then input your team name, fundraising target and team type. After your registration, you can invite a friend through the portal. Go to the invite a friend tab and enter their email address.
How do I join an exisiting team?
During the registration process, you will be asked if you would like to join or create a team. If someone has already set up a team name, you can select ‘join a team’ and start typing the team name that you would like to join. The team name will appear in the dropdown menu.
How can I see who is in my team?
When you log in to your page, you will be able to see a ‘My Team’ section in the left-hand navigation menu. Here you will be able to view your team members, edit your page and ask for support.
How can I access my receipt?
After you register for Mother’s Day Classic Local, you will receive a registration confirmation email with your tax receipt attached. This will include your personal donation if you made one. If you need another copy of your receipt, please contact firstname.lastname@example.org
I have changed my mind - can I get a refund?
As per the 2021 MDC Participant Terms and Conditions registration fees are non-refundable. Many of the costs and fees of running the MDC and delivering the exclusive on-line portal and race packs have already been incurred before you register (prior to the event commencing) and we are therefore unable to offer refunds for change of mind.
What is included in my race pack?
Your adult registration also includes a race pack valued at over $30 with a commemorative medallion, a race bib, a limited-edition scarf and backpack, a start/finish line ribbon as well as some amazing sponsor giveaways. We also have a special kid’s race pack for our young MDC fans with chalk and stencils. We also have a bandana for our MDC furry friends to wear too!
When will my race pack arrive?
Race packs will be distributed from mid-March leading up to Mother’s Day. Generally, the packs will be distributed in order of receipt, however a little extra time may be needed for specialised packing, such as named bibs, pet bandana inclusions and bulk orders. Any race pack ordered before 20 April 2020, will arrive at your doorstep before Mother’s Day.
Can I swap my child race pack for an adult one?
If you wish to receive an adult race pack for your child, you will need to purchase an adult registration. Once your transaction is complete, we cannot make amendments to the registration type.
When will my merchandise arrive?
Your merchandise will be sent out within 5 business days of receipt of order via Australia Post. Merchandise shipment begins from Tuesday 2 February 2021, if you place an order before this time, it will be shipped during that week. You will receive tracking details so that you can keep a close eye on your precious bundle! Don’t forget to order your limited edition 2021 items early to avoid disappointment.
Can I exchange sizes for my merchandise?
Due to very limited edition stock in 2021, we cannot guarantee exchange. If you wish to make an exchange, please contact email@example.com for further information.
How do I track my kilometres and training?
Follow these steps to track your training on your page via a fitness app:
- Download the Fitbit, Stravaor MapMyFitness appand set up your account
- Log in to your Mother’s Day Classic account.
- Under the heading ‘Connect your preferred Fitness app’, click your chosen app.
- Follow the prompts to connect your account
- When you next work out, select ‘start your workout’ in the app on your phone. Once you end your workout, save your workout and your distance will be published to the tally on your page the following day.
If you have synced your app already but it is not working, please log in and re-connect it.
When using Fitbit, you must ‘start’ an activity and save it. Your daily steps will not automatically add to your page. If you are having issues, try syncing through BOTH your Fitbit and the Fitbit app on your smartphone.
When using MapMyFitness, you must ‘start’ your workout, ‘stop’ your workout and then ‘SAVE’ your workout.
Your tally will be updated each day with the previous day’s distances.
Remember, you can manually add your kilometres to the tally in your My Fitness Activity tab of your profile after registering. This is a great option if you’re using a pedometer or a different method of tracking your distances.
Follow these steps to manually add your KMs:
- Log in to your account and select ‘My Fitness Activity’
- Under ‘Add activity’, enter the date and distance
- The number of KMs will now appear on your fundraising page!
DONATIONS AND FUNDRAISING
How do I view who has donated to my page?
To view your donations, you will need to log into your account and visit the ‘My Donations’ tab on the left-hand navigation menu or from the top menu bar where you see your name. Here you will be able to view your donors and thank them for supporting you. You will also be able to add an ‘offline donation’ if you have collected cash donations that you would like to be displayed on your page.
Where does my registration fee go?
The Mother’s Day Classic raises life-saving funds through community fundraising, online fundraising, donations and registration fees. Once event and administration costs have been deducted, proceeds are donated to the National Breast Cancer Foundation (NBCF) to fund life?changing research. MDCF endeavours to keep costs low so as much as possible can be donated. A portion of your registration fee may go to the NBCF for breast cancer research but it also covers the cost of hosting the Mother’s Day Classic event across the country, including but not limited to the contents and handing of participant race packs, insurance, the registration system, infrastructure, safety, risk and event management, council fees and music licences, on-line portal and website, signage, waste management and the costs of our small but dedicated team that works year round to bring the Mother’s Day Classic to life. We rely on sponsorship, in-kind support and volunteers in order to help subsidise these costs so we can maximise our donation to research. To date, the Mother’s Day Classic has donated $37.95 million dollars to the NBCF.
How can I volunteer for the Mother's Day Classic Local?
More information about volunteering opportunities will become available in March 2021.